Terms of Service

1. Acceptance of Terms

By accessing and using Kravings Nepal's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Kravings Nepal is a lubhu, mahalaxmi-8 based in Kathmandu, Nepal, providing healthy meal delivery services. We offer various meal plans and individual meal options that can be ordered through our website or WhatsApp.

3. Orders and Payment

All orders are subject to availability. Prices are subject to change without notice. Payment terms will be communicated at the time of order placement. We reserve the right to refuse or cancel any order for any reason.

4. Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by circumstances beyond our control. Delivery areas and charges will be communicated at the time of order.

5. Cancellation and Refunds

Cancellation policies vary by meal plan type. Please contact us via WhatsApp for cancellation requests. Refunds, if applicable, will be processed according to our refund policy communicated at the time of purchase.

6. Food Safety and Allergies

While we take every precaution to ensure food safety, customers with food allergies or dietary restrictions should inform us before placing an order. We cannot guarantee that our kitchen is free from allergens.

7. Limitation of Liability

Kravings Nepal shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services.

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

9. Contact Information

For questions about these Terms of Service, please contact us via WhatsApp or through our contact page.